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    I have a paid subscription but can’t access those features on my iPad

    Bug Report & Feature/Enhancement suggestions
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    • S
      sasha.fury last edited by

      I paid for a subscription on my iPhone. I’m logged in with the same account on both my iPhone and iPad, but I can’t access the subscription features on the iPad. If I try to pay for a subscription on my iPad, the app tells me I already pay for this, so the app recognizes I have a subscription, but I’m still unable to access those features.

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      • S
        sasha.fury last edited by

        I guess there’s no product support for this product. 

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        • Sonid
          Sonid last edited by

          Hi! Sorry for the late reply.
          You could try going to your profile on the ipad and click on restore subscription.

          I hope that helps, otherwise let me know!

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